- the information we collect about you;
- how that information may be used;
- with whom it may be shared;
- how you may access the information you provide us; and
- your choices about such uses and disclosures.
Information We Collect About You
We may collect personal information that can identify you such as your name and e-mail address, as well as other information that does not identify you. When you provide personal information through our websites or otherwise provide to us, the information may be sent to servers located in Singapore and other countries around the world.
We may collect and store any personal information you enter on our websites or otherwise provide to us. This includes identifying information (such as your name, home or mailing address, e-mail address and telephone number), information about your home or prospective home, your financial and loan information (such as your income, assets or debts), personal information (such as your gender and age).
We use various technologies to collect information from your computer and about your activities on our websites. We automatically collect information from your browser when you visit our websites. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below) and the referring website address.
When you visit our websites, we may assign your computer one or more cookies, to facilitate access to our websites, to personalize your online experience and to record information about your visit to our websites. Through the use of a cookie, we also may automatically collect information about your online activity on our websites, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while on our websites. The cookies do not store any personally identifiable information about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our websites.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our websites. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our websites. Our websites do not provide any personal information to these third parties. This information allows us and these companies to deliver and gauge the effectiveness of targeted advertisements. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.
How we use information and data
We may use information that we collect about you to:
- deliver the products and services that you have requested;
- manage your customer relationship and provide you with customer support;
- perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
- communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, other Red Web Asia Pte Ltd companies or other third parties;
- develop and display content and advertising tailored to your interests on our websites and other websites;
- verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes;
- enforce our terms and conditions;
- manage our business; and
- perform functions as otherwise described to you at the time of collection.
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share all types of personal information with:
Authorized service providers
We may share your personal information with our authorized service providers that perform certain services on our behalf in connection with your request for a loan or other service. These service providers may include credit bureaus, title companies, flood or other insurance providers, appraisal companies, escrow companies, closing agents, other financial institutions, marketing and customer services firms, credit card payment processors, as well as companies that support contests, sweepstakes, surveys, or other features offered through our websites, or that provide business analysis or website support. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
When you express interest in products, services or promotions offered through our websites or our services, we may share your expression of interest with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes, and, as applicable, their affiliates and third-party finder or marketing companies. When you elect to engage in a particular offer or program, you authorize us to provide your e-mail address and other information to those businesses.
We may also disclose your information:
In response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our websites’ terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
Authorised service providers
We may share your personal information with our authorised service providers that perform certain services on our behalf in connection with your request for a loan, product or service. These service providers may include credit bureaus, title companies, flood or other insurance providers, appraisal companies, escrow companies, closing agents, other financial institutions, marketing and customer services firms, credit card payment processors, as well as companies that support contests, sweepstakes, surveys, or other features offered through our websites, or that provide business analysis or website support. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
What types of personal data do we collect?
We collect personal data about our customers or employees, such as:
- Full name
- Mobile telephone number
- Personal email address
- Name and residential address
- Name and residential telephone number
- Personal documents required for the application of mortgages and insurance
- We may collect and hold personal data of persons/entities including but not limited to:
How do we collect personal data?
The ways in which we may collect personal data include (but are not limited to) collecting directly or indirectly from individuals or authorized representatives in the course of:
- Signing up for alerts or newsletters
- Visiting our websites
- Applying for a product or service through us and / or our business partners
- Applying for a job with us
- Participating in our marketing or promotional events
- Using our products or services
- Contacting us with queries, requests or feedback
- Conducting or completing transactions
- Conducting market research or surveys
- Conducting interviews
- For what purposes do we collect personal data?
We regard breaches of privacy very seriously and we have implemented measures to secure and protect information, such as training our employees who handle personal data to respect the confidentiality of such personal data, storing personal data in a combination of secure computer storage facilities and paper-based files and other records, taking steps to protect the personal data we hold from misuse, loss, unauthorised access, modification or disclosure.
We cannot, however, secure personal data from cyber attacks, such as hacking, spyware and viruses. Individuals cannot hold EnjoyCompare liable for any unauthorized disclosure, loss or destruction of personal data arising from such risks.
How to exercise a right to access the personal data we hold?
To be informed of the personal data we possess, as given to us by individuals, a verification of identity will be required of the party requesting the information. Disclosure is made only to the individual whom the personal data pertains to.
How to exercise a right to remove consent to our access of an individual’s personal data?
To make a request to withdraw consent previously given, please contact us directly athttps://www.enjoycompare.com/contact-us
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